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      • Dollars and sense: The economics of AWS

        Competitive pricing is driving much of the growth in the adoption of Amazon Web Services. But how cheap is AWS, really? Users need to understand exactly what they are paying for and how to control cost overruns.

        View E-Handbook
      • Enterprise Hadoop: Ready for prime time?

        Many vendors are pitching Hadoop as the foundation for enterprise data management environments that delivers information and insights to business users and serves as a hub for other data systems and applications. In the era of big data, the case for Hadoop is strong: Hadoop provides a cost-effective way to ingest, store and process large volumes of multi-structured data. With Hadoop, organizations can store all data in its original format and provide a system of record for the enterprise. Even more, they can bring the applications to Hadoop and process the data in place.

        But does reality square with the promise today? Are companies willing to trust their enterprise data to Hadoop? The big question is whether Hadoop is ready to support enterprise-scale, production environments where data can't be corrupted or inconsistent. Does Hadoop have adequate management, monitoring, backup, recovery and security features? What are the major gaps today and what are vendors doing to plug the holes? At what point can companies trust production computing environments to Hadoop? This report, based on a comprehensive survey of business intelligence professionals and interviews with experts in the field, addresses these questions.

        View E-Book
      • Contact center upgrades to clear up complex customer service

        Contact centers are struggling to stay on top of the myriad communication channels available to consumers today. To effectively manage those channels, many contact center managers are looking to upgrade the hardware and technologies that form the backbone of their operations. An upgrade, however, requires due diligence, careful planning and a trained eye on the prize -- improving the customer experience.

        In this three-part guide, veteran IT reporters cover infrastructure trends, strategies and technologies. First, Pamela DeLoatch details why outmoded technology -- not the people behind it -- is to blame for the bad rap often given to contact centers. DeLoatch also looks at the purported benefits of cloud-based operations -- for smaller companies, especially. Next, Sue Hildreth explains why customer service automation is a compulsory today. In her story, industry watchers serve up five best practices for ensuring the success of customer service automation. Christine Parizo finishes with a close look at the multichannel challenges facing contact centers and whether the cloud -- said by some to be a cure for fragmented customer service -- is all it's cracked up to be.

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      • MicroScope: August 2014

        August 2014

        Includes:
        • Arcerve plans to invest post CA divestment
        • Xerox strikes back against counterfeiters
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      • The latest on cloud backup and cloud disaster recovery

        The earliest and still most widely used cloud storage services were designed for backing up small organizations’ data. Today, many of those services have upgraded their products to serve enterprise clients as well. Combined with server virtualization, cloud storage can provide an agile, inexpensive route to business continuity. According to Storage magazine/SearchStorage.com research, the next most popular application for cloud storage is disaster recovery. Find out the latest information on cloud backup and cloud disaster recovery and learn effective deployment and management techniques in this valuable handbook.

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      • Cloud storage challenges and choices

        Our comprehensive e-book tackles the cloud storage challenges and business decisions that surround cloud storage investments, and breaks them into three areas of concentration: architecture, availability and return on investment.

        Get the latest updates on architectural choices when using the cloud for storage, including cloud controllers and application programming interfaces. We provide a short list of technical capabilities to look for in a cloud controller and questions to ask your service provider. Learn which metrics your peers are using to determine if cloud storage projects are meeting their potential, and what sort of service levels you can expect from providers or hybrid projects. Discover how to leverage the most cutting-edge cloud technologies and how not to get taken advantage of when choosing a cloud storage strategy/service.

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      • Master the complexities of using cloud storage

        Companies of all sizes are investing in cloud technology, even if it's just using an outside provider for cloud backup. But what about using cloud storage as an archive or for primary data? Or a hybrid scenario where you meet your own, on-premises criteria for cloud storage and use a gateway to ship data associated with some applications to the cloud? Now you’re talking about major decisions surrounding service providers, appliances and security.

        The articles in this drill-down offer insight into the latest cloud technology, and tell you the key questions you need to ask your service provider, and your storage team, if you decide to buy or build cloud storage technology. Find out what our experts say are the most important things to know when drawing up your cloud roadmap, and which tools can be most helpful when it comes time to deploy cutting-edge cloud technology.

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      • The two faces of file sync and share

        Bring your own device, file sync-and-share technology and an increasingly mobile workforce are changing the requirements for how workers want (and need) to access corporate data, and putting new pressures on storage administrators. IT is no longer in a command-and-control role where they can dictate the hardware and software that employees use. Workers wanting to get to their files anywhere, anytime and from a variety of endpoint devices have turned to consumer cloud-based file-sharing and collaboration services. These services can be simple to use, but they pose a new challenge for IT when it comes to deciding how to police, patrol, monitor and protect the information employees keep and share in these files. This handbook takes a closer look at the growing sync-and-share phenomenon and offers real-world advice from experts and peers on how to address accessibility and security issues.

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      • Moving data to the cloud: Advice, how-to tips and use cases

        In this handbook on finding the right data for cloud storage, industry experts Marc Staimer and Arun Taneja share their best practices and experiences with cloud installations and moving data to the cloud. They’ll outline how to evaluate your organization’s security plans, recovery times, accessibility needs and cost requirements to determine where and when to apply cloud technology. In addition, they’ll answer such key questions as: What about primary data and the cloud? Will I need to rely on object storage? and Can a public cloud meet my availability requirements? Whether you’re just beginning your search for a cloud storage provider, considering a hybrid cloud project or building your own private cloud, this handbook can serve as a guide to your project and help you design a roadmap for moving data of all types to the cloud.

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      • Architecture essentials and options when implementing a private cloud

        Building a private cloud means trying to replicate the elasticity, scalability and on-demand accessibility that large public cloud providers can offer, but doing it on your own. In strategizing for private cloud implementations, data storage pros must understand the requirements and functions of a private cloud.

        This handbook offers a detailed plan for implementing a private cloud, drills into virtualization and object storage technology choices, and includes expert advice on how to design on-demand, internal cloud services and guarantee multi-tenancy, geographically aware systems. Read our expert content to help you decide whether a private cloud implementation makes sense for your organization, how to get started and why many industry analysts say private clouds can be a good fit for organizations of any size.

        View E-Handbook
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Featured E-ZINES on searchCloudStorage.comView all >>

  • Storage magazine

    Storage magazine keeps IT and storage managers up to date on new storage technologies, and how those techs can meet emerging business requirements.

  • CIO Decisions

    Enterprise CIO Decisions Ezine offers IT and business strategies and insights on the latest technologies making waves in the modern IT organization.

ALL TECHTARGET E-ZINES

Featured E-BOOKS on searchCloudStorage.comView all >>

  • Enterprise Hadoop: Ready for prime time?

    Many vendors are pitching Hadoop as the foundation for enterprise data management environments that delivers information and insights to business users and serves as a hub for other data systems and applications. In the era of big data, the case for Hadoop is strong: Hadoop provides a cost-effective way to ingest, store and process large volumes of multi-structured data. With Hadoop, organizations can store all data in its original format and provide a system of record for the enterprise. Even more, they can bring the applications to Hadoop and process the data in place.

    But does reality square with the promise today? Are companies willing to trust their enterprise data to Hadoop? The big question is whether Hadoop is ready to support enterprise-scale, production environments where data can't be corrupted or inconsistent. Does Hadoop have adequate management, monitoring, backup, recovery and security features? What are the major gaps today and what are vendors doing to plug the holes? At what point can companies trust production computing environments to Hadoop? This report, based on a comprehensive survey of business intelligence professionals and interviews with experts in the field, addresses these questions.

  • Overcome today's disaster recovery challenges

    The use of devices not connected to a local network is a challenge for IT staffs tasked with protecting data on those devices. Completing backups within a reasonable timeframe has become an issue for organizations. Some organizations are opting for alternatives to traditional backup to address these challenges. The cloud has been pushed as an alternative to tape for offsite storage for disaster recovery. However, there are challenges with this approach and with protecting applications running in the cloud.

OTHER FEATURED E-BOOKS

Featured E-HANDBOOKS on searchCloudStorage.comView all >>

  • Dollars and sense: The economics of AWS

    Competitive pricing is driving much of the growth in the adoption of Amazon Web Services. But how cheap is AWS, really? Users need to understand exactly what they are paying for and how to control cost overruns.

  • Contact center upgrades to clear up complex customer service

    Contact centers are struggling to stay on top of the myriad communication channels available to consumers today. To effectively manage those channels, many contact center managers are looking to upgrade the hardware and technologies that form the backbone of their operations. An upgrade, however, requires due diligence, careful planning and a trained eye on the prize -- improving the customer experience.

    In this three-part guide, veteran IT reporters cover infrastructure trends, strategies and technologies. First, Pamela DeLoatch details why outmoded technology -- not the people behind it -- is to blame for the bad rap often given to contact centers. DeLoatch also looks at the purported benefits of cloud-based operations -- for smaller companies, especially. Next, Sue Hildreth explains why customer service automation is a compulsory today. In her story, industry watchers serve up five best practices for ensuring the success of customer service automation. Christine Parizo finishes with a close look at the multichannel challenges facing contact centers and whether the cloud -- said by some to be a cure for fragmented customer service -- is all it's cracked up to be.

OTHER FEATURED E-HANDBOOKS