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      • Computer Weekly networking case studies

        Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

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      • Contact center technology today requires a new approach

        Managing customer relationships today is about a whole lot more than a weekly newsletter and a few phone lines. Organizations ahead of the curve have accepted this rule, drilling down on customer experience management strategies designed to deal with the multitude of communication channels available to customers. It's not just about about the technology -- though, that is an important part of CEM. Successful customer service is also about strategy: how to ensure customers are satisfied at each and every point of contact, whether it's via smartphone, tablet, email or social media.

        This three-part guide will focus on the steps that companies need to start making to keep up. We kick off with a guide to forming a successful e-commerce strategy -- starting with six key factors that can make or break a customer's shopping experience and, ultimately, your business. Next we examine the "outside-in" approach to contact center technology -- putting yourself in the customer's shoes and making the technology they use to contact you as simple as possible. We close with a look at where tomorrow's CEM technology is heading.

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      • Special Report on VDI

        The articles contained here were written by Brian Madden, the fiercely independent thought leader in the world of virtualisation and mobility management. Along with his co-author Gabe Knuth, Brian is responsible for both “The VDI Delusion” and “Desktops as a Service” books – considered to be the most reliable sources of information on battling today’s technology pain points.

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      • Confront the problem with healthcare data storage

        State and federal data-retention regulations and an ever-increasing volume of data -- with imaging data as the biggest culprit -- are creating a big storage dilemma for many healthcare providers. Providers are required by law to store patient data for years and, in some cases, decades -- even though it's likely they will never give many pieces of data a second glance.

        So how to make room for the ever-growing mountains of healthcare data? Start with this three-part guide. Inside, our health IT experts outline useful tips for every step of the data management process. Readers will gain insight on the differences between data archiving and data backup as well as expert advice on storing and managing imaging data for the long term.

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      • The latest on cloud backup and cloud disaster recovery

        The earliest and still most widely used cloud storage services were designed for backing up small organizations’ data. Today, many of those services have upgraded their products to serve enterprise clients as well. Combined with server virtualization, cloud storage can provide an agile, inexpensive route to business continuity. According to Storage magazine/SearchStorage.com research, the next most popular application for cloud storage is disaster recovery. Find out the latest information on cloud backup and cloud disaster recovery and learn effective deployment and management techniques in this valuable handbook.

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      • Moving data to the cloud: Advice, how-to tips and use cases

        In this handbook on finding the right data for cloud storage, industry experts Marc Staimer and Arun Taneja share their best practices and experiences with cloud installations and moving data to the cloud. They’ll outline how to evaluate your organization’s security plans, recovery times, accessibility needs and cost requirements to determine where and when to apply cloud technology. In addition, they’ll answer such key questions as: What about primary data and the cloud? Will I need to rely on object storage? and Can a public cloud meet my availability requirements? Whether you’re just beginning your search for a cloud storage provider, considering a hybrid cloud project or building your own private cloud, this handbook can serve as a guide to your project and help you design a roadmap for moving data of all types to the cloud.

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      • Architecture essentials and options when implementing a private cloud

        Building a private cloud means trying to replicate the elasticity, scalability and on-demand accessibility that large public cloud providers can offer, but doing it on your own. In strategizing for private cloud implementations, data storage pros must understand the requirements and functions of a private cloud.

        This handbook offers a detailed plan for implementing a private cloud, drills into virtualization and object storage technology choices, and includes expert advice on how to design on-demand, internal cloud services and guarantee multi-tenancy, geographically aware systems. Read our expert content to help you decide whether a private cloud implementation makes sense for your organization, how to get started and why many industry analysts say private clouds can be a good fit for organizations of any size.

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Featured E-ZINES on searchCloudStorage.comView all >>

  • Storage magazine

    Storage magazine keeps IT and storage managers up to date on new storage technologies, and how those techs can meet emerging business requirements.

  • CIO Decisions

    Enterprise CIO Decisions Ezine offers IT and business strategies and insights on the latest technologies making waves in the modern IT organization.

ALL TECHTARGET E-ZINES

Featured E-BOOKS on searchCloudStorage.comView all >>

  • Tap into enterprise data governance for business value

    Data governance is all about managing data as a business asset and ensuring that data is accurate, consistent, integrated, timely, complete and secure. This report examines the market trends for implementing data governance. Based on data from a recent survey of 317 business intelligence professionals, IT professionals and consultants, this SearchBusinessAnalytics Benchmark Report analyzes the responses and provides trend information on the increasing executive acceptance of the importance of managing data as a corporate asset, the current status and types of data governance initiatives, data quality and data governance benefits.

  • VM management and capacity prediction

    As hypervisor features have become more similar, the next vendor battleground will be over management software. Microsoft and VMware have similar capabilities, and now they'll look to make their products stand out by touting their management tools and complimentary products. Soon, IT pros won't spend time looking at unique features when they compare hypervisors; they will be looking at how an organization can use the hypervisor to improve workflows throughout the data center.

OTHER FEATURED E-BOOKS

Featured E-HANDBOOKS on searchCloudStorage.comView all >>

  • Computer Weekly networking case studies

    Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

  • Contact center technology today requires a new approach

    Managing customer relationships today is about a whole lot more than a weekly newsletter and a few phone lines. Organizations ahead of the curve have accepted this rule, drilling down on customer experience management strategies designed to deal with the multitude of communication channels available to customers. It's not just about about the technology -- though, that is an important part of CEM. Successful customer service is also about strategy: how to ensure customers are satisfied at each and every point of contact, whether it's via smartphone, tablet, email or social media.

    This three-part guide will focus on the steps that companies need to start making to keep up. We kick off with a guide to forming a successful e-commerce strategy -- starting with six key factors that can make or break a customer's shopping experience and, ultimately, your business. Next we examine the "outside-in" approach to contact center technology -- putting yourself in the customer's shoes and making the technology they use to contact you as simple as possible. We close with a look at where tomorrow's CEM technology is heading.

OTHER FEATURED E-HANDBOOKS